Risk, Payment, and Fraud
Our Risk, Payment, and Fraud service team act as the guardians of the terms and conditions, voiding winnings and actioning accounts where necessary, managing missing deposits and withdrawals, proactively actioning alerts and suspicious accounts and requesting KYC where necessary. This provides for a secure environment for the players.
At The Multiple, our Risk, Payment, and Fraud service team act as the guardians of the terms and conditions, voiding winnings and actioning accounts where necessary, managing missing deposits and withdrawals, proactively actioning alerts and suspicious accounts and requesting KYC where necessary. This provides for a secure environment for the players.We are dedicated to protecting your platform from abuse by identifying and closing accounts involved in bonus hunting and other fraudulent activities. Our proactive approach includes investigating linked accounts to prevent collusion and other malicious behaviours. Compliance with industry regulations is a priority, and we work diligently to ensure all operations meet legal standards, safeguarding your business from potential legal issues.
Our risk and fraud management team are experts in secure transactions, working to prevent fraud and mitigate risk at every stage. With a commitment to player safety and regulatory compliance, they maintain the integrity of your payment system, ensuring smooth, secure transactions.
Seamless and optimal customer experience
Collaboration is key to our approach. We work closely with other operational departments to provide a seamless and optimal customer experience. This unified effort ensures that any issues are addressed promptly and efficiently, maintaining customer satisfaction and trust.
